The Answer When Your Guest Needs a Doctor
When a guest calls the front desk at 10pm needing stitches, migraine relief, or care for a sick child — Conci sends a board-certified clinician directly to their room. You look like a hero. Your guest gets premium care.
What Your Guests Get
When you recommend Conci, your guests receive physician-led care in their room.
In-Room Urgent Care
Your guests get board-certified clinicians at their door — stitches, IV hydration, sick visits, migraine relief, and more.
No Cost to the Hotel
There is no cost, contract, or obligation for the hotel. Guests pay Conci directly with transparent, upfront pricing.
Discreet & Professional
Our clinicians arrive in professional attire with medical equipment. No ambulance. No disruption to other guests.
Simple Referral Process
Call (847) 483-3563 or direct guests to conci.health/book. We handle everything from there.
Who This Is For
This program is designed for hospitality professionals who want to elevate guest care.
Hotel concierges and front desk managers
Directors of Guest Services
Hotel General Managers
Les Clefs d'Or members (Chicago chapter)
Hotels We Serve
We serve hotels across Chicagoland — Gold Coast, Magnificent Mile, River North, the Loop, South Loop, and North Shore.
Frequently Asked Questions
Common questions from hotel concierge teams and guest services managers.
How does the hotel concierge referral work?
It's simple: when a guest needs medical care, the concierge calls (847) 483-3563 or directs the guest to conci.health/book. A board-certified clinician arrives at the guest's room. The guest pays Conci directly. No cost or obligation for the hotel.
Is there a cost to the hotel?
No. There is no cost, contract, commission, or obligation for the hotel. This is a referral recommendation — we handle billing directly with your guest.
What conditions can Conci treat in a hotel room?
We treat everything a typical urgent care handles: stitches, IV hydration, migraines, flu, strep, ear infections, sprains, allergic reactions, nausea, and more. For emergencies like chest pain or stroke, we advise calling 911.
What are Conci's hours?
We're open daily from 7:00 AM to 11:00 PM, including evenings, weekends, and holidays — the times your guests most often need care.
How can I add Conci to our concierge referral list?
Contact us at (847) 483-3563 or email Contact-CCare@conciurgentcare.com. We'll provide a concierge reference card (physical and digital) for your team.
Can you provide a reference card for our concierge desk?
Yes. We provide an elegant concierge reference card with our phone number, QR code to book, and a quick-reference of conditions we treat. Available in physical and digital formats.
Are your providers licensed and insured?
Yes. All Conci providers are board-certified, licensed in Illinois, and carry full malpractice insurance. Our practice is physician-led by emergency-medicine trained physicians.
Do you serve hotels outside the Magnificent Mile?
Yes. We serve hotels across Chicagoland — Gold Coast, River North, the Loop, South Loop (near McCormick Place), Streeterville, and the North Shore suburbs.
Ready to Add Conci to Your Referral List?
No cost, no contract, no obligation. Just a better answer when your guest asks "where can I see a doctor?"
Contact Our TeamOr call us at (847) 483-3563